Eradicating the chaos of several Alternative prerequisites, Samanage buyers can confidently and simply assess incidents, initiatives, and belongings in one position.”
Perhaps the most common optimistic feedback about Samanage is its trustworthy consumer support. “We could Get hold of them through chat, electronic mail, cell phone… the options give us a great deal of flexibility,” pointed out one of numerous happy prospects.
Thompson continued, “We think that a robust, industry-main ITSM Answer offers us A further persuasive solution to enhance our capability to serve IT gurus in organizations of all sizes although meaningfully increasing our full addressable current market, like extra cross-sell chances inside our substantial and expanding shopper-foundation of more than 300,000 prospects.”
Samanage's IT Service Desk and Asset administration suite has quite a few options businesses could possibly be in search of and offers a quick absolutely free demo, but a lackluster interface indicates it isn't really a match for everyone.
For the vast majority of solutions reviewed With this helpdesk roundup, the question is satisfactory capabilities in Trade for your convenience and price-effectiveness of the cloud provider Answer. Not so for that Samanage IT Company Desk and Asset management suite. No person can accuse Samanage of cutting corners With regards to functions.
within the nineteen nineties, but I've also prepared for other organization know-how publications, together with Laptop or computer Shopper
Another, who at any time would like to dig into piles of warranties? We don’t, so we like that Samanage provides warranty information quickly when we'd like it.
2nd, he pointed out that Samanage permits you to oversee the whole asset lifecycle. You also get critical details outside of the specs in the asset. “The agent then reports back again every day to Samanage with knowledge details of desire concerning the asset’s performance, area together with other vital features.”
This award is given by our team of authorities to products which we predict exhibit Specially high quality regarding satisfying The existing wants of the B2B and SaaS markets and enable corporations with sound and efficient alternatives. As a completely ITIL-compliant assistance desk and asset administration software package, Samanage delivers a complete selection of IT integrated methods, equally for large enterprises and little, medium companies.
Increasing a whole new incident opens a blank incident With all the requester's name quickly populated. Blank fields to get filled in include a classification and subcategory. This can be the only aid desk software program I analyzed that makes provisions for subcategories.
We were not capable to check this aspect, so make certain to evaluate you totally prior to banking on it.
You can easily inquire inquiries pertaining to your price quote by way of customer support or Are living chat. You'll be able to find out more about Samanage selling prices here.
This is a comprehensive-showcased technique that even has its possess pricing construction summed up as $0.60 for every asset every month. Samanage has extends this to include the two hardware and software asset administration with license compliance capabilities.
“With reporting, more info measurability, and insights from Samanage, It can be armed with the information to showcase the correct value of IT to organizational leaders.”